ozbet Terms and Conditions

General Provisions

ozbet (hereinafter referred to as "Platform", "we", "our") is an online betting and casino service provider. These terms and conditions ("Terms") apply to the ozbet website, application and all services provided.

These Terms have been prepared in both English and Bengali. In the event of any conflict, the Bengali version shall take precedence.

ozbet reserves the right to change, amend or update these Terms at any time. Continued use of the platform after changes are published will be considered acceptance of the new Terms.

1.1 Scope of Services

The following services are provided through ozbet:

• Sports Betting — cricket, football, kabaddi and various other sports
• Live Casino — roulette, blackjack, baccarat, Sic Bo and more
• Slot Games — games from top providers including PG Soft, Pragmatic Play and JILI
• Live Betting and in-play betting
• Cricket special betting markets

Account Registration

To open an account on ozbet, you must provide accurate and complete information. Providing false information will result in account termination and deposited funds may be forfeited.

2.1 Information Required to Open an Account

• Full legal name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• A strong password

2.2 One Person, One Account

Each individual may operate only one account. If multiple accounts are found under the same person's name, all accounts will be closed and bonuses will be forfeited.

2.3 Account Security

Keep your login details completely confidential. You may not allow any third party to use your account. If you notice any unusual activity on your account, notify our support team immediately.

Age and Eligibility

ozbet strictly follows an age verification policy. To use our platform, users must:

• Be at least 21 (twenty-one) years of age
• Be legally an adult
• Be capable of managing their own account
• Be capable of making independent decisions with sound mental health

3.1 Identity Verification

ozbet reserves the right to carry out identity verification at any time. Failure to provide the required documents for verification may result in the account being restricted or closed.

Deposits and Withdrawals

ozbet supports popular payment methods in Bangladesh for safe and fast financial transactions.

4.1 Withdrawal Policy

• Withdrawals will only be made via the same method used to make the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• In cases of suspicious activity, withdrawals may be put on hold pending investigation.
• To withdraw from a bonus, the specified wagering requirements must be met.

4.2 Currency

All transactions on ozbet are carried out in Bangladeshi Taka (BDT / ৳). Transactions made in foreign currency will be converted at the applicable exchange rate.

Bonuses and Promotional Offers

All bonuses and promotional offers from ozbet are provided under specific rules. Please read the relevant terms and conditions in full before claiming a bonus.

5.1 Welcome Bonus

• A 200% bonus on the first deposit applies up to a maximum of ৳20,000.
• For example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000.
• Or: depositing ৳22,000 earns a maximum bonus of ৳20,000, giving a total balance of ৳42,000.
• To withdraw this bonus, you must wager 20 times (20x) the total bonus amount.

5.2 General Bonus Terms

• A bonus cannot be claimed more than once from the same IP address or device.
• Bonus balance cannot be withdrawn directly — it can only be used through wagering.
• ozbet reserves the right to withdraw or modify any bonus at any time.
• In cases of bonus abuse or fraudulent use, the bonus and any associated winnings will be cancelled.
• A user may not benefit from multiple bonus offers at the same time unless specifically stated.

5.3 VIP Program Cashback

The ozbet VIP program has four tiers, with weekly cashback awarded at each tier:

• Bronze: weekly cashback up to 0.2%
• Silver: weekly cashback up to 0.5%
• Gold: weekly cashback up to 0.8%
• Platinum: weekly cashback up to 1.0%

You can advance to a higher VIP tier through regular play. Cashback is paid every Monday according to Bangladesh Standard Time (BST, UTC+6).

Betting and Gaming Rules

All betting and gaming activity on ozbet is governed by the following general rules:

6.1 Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match is cancelled or postponed, the bet will be refunded in accordance with the applicable rules.
• Odds in betting markets are subject to change and are entirely at ozbet's discretion.
• Cricket betting includes BPL, IPL, T20 World Cup and international matches including ICC tournaments.

6.2 Casino Games

• All casino games use fair play and Random Number Generator (RNG) technology.
• ozbet reserves the right to cancel winnings obtained due to a technical error.
• Decisions in live casino games are final — if any fraud or manipulation is detected, winnings will be cancelled.

6.3 Maximum Winnings Limit

A maximum winnings amount per account may be set for a given period. This limit will be stated in the rules of the relevant game or betting market.

Prohibited Activities

The following activities are strictly prohibited on the ozbet platform. Such activities may result in account termination as well as legal action:

• Operating an account in the name of or on behalf of a minor
• Opening multiple accounts for the purpose of bonus abuse
• Using automated bots, software or artificial intelligence to bet or play
• Attempting to breach platform security through hacking, phishing or any other unlawful means
• Using the platform for money laundering or illegal financial activity
• Attempting to gain unauthorised access to another user's account
• Exploiting platform vulnerabilities or technical errors for personal gain
• Making fraudulent or illegitimate winning claims

Account Suspension and Termination

8.1 Suspension or Termination by ozbet

ozbet reserves the right to suspend, restrict or terminate any account without notice in the following circumstances:

• If any clause of these terms and conditions is violated
• If you refuse to provide the documents required for identity verification
• If fraudulent or suspicious activity is detected on the account
• At the direction of law enforcement agencies
• If deemed necessary for the safety of the user

8.2 Closure by the User

You may close your account at any time by contacting our support team. Make sure to withdraw all valid remaining balance before closing the account. The option to reopen a closed account may be limited.

Privacy & Data Protection

ozbet places the highest importance on protecting users' personal information. Our platform uses SSL encryption and other advanced security technologies.

9.1 Data Collection

We collect only the information necessary to provide our services, such as name, mobile number, email, and transaction details.

9.2 Use of Data

The collected information is used for the following purposes:

• Account management and identity verification
• Processing financial transactions
• Providing customer support
• Complying with applicable laws and regulations
• Preventing fraud and ensuring security

For our full privacy policy, please visit our Privacy Policy page.

Responsible Gaming

ozbet places the highest priority on responsible gaming. We believe that sports and betting are a form of entertainment and should never be a cause of financial problems.

10.1 Self-Control Tools

ozbet provides users with the following control options:

• Deposit Limits: Set a daily, weekly, or monthly deposit amount
• Self-Exclusion: Temporarily suspend your account for a set period of time
• Reality Check: A feature that reminds you how long you have been playing
• Betting Limits: Set a maximum betting amount within a specific time period

For more details, please visit our Responsible Gaming page.

Limitation of Liability

ozbet is not liable for the following:

• Betting or gaming losses caused by internet disconnection
• Issues arising from faults in third-party software or payment gateways
• Losses resulting from a user leaving their own account unsecured
• Service disruptions caused by unforeseen circumstances or unavoidable events (force majeure)
• Consequences of decisions made due to misinterpretation or misunderstanding of game results

11.1 Technical Issues

In cases where odds or winnings are incorrectly displayed due to a technical error, ozbet reserves the right to make corrections. In such cases, the decision will remain at the discretion of ozbet.

11.2 Third-Party Services

The game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) and payment providers whose services are used on our platform have their own terms and conditions. ozbet is not directly responsible for the actions of these third parties.

Changes to Terms

ozbet reserves the right to change, add to, or remove these rules and terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

12.1 Effective Date of Changes

Updated terms and conditions will take effect from the date they are published. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Previous Versions

Previous versions of the terms and conditions are kept on record and may be provided upon request if needed.

Contact & Support

If you have any questions or complaints about these rules and terms and conditions, please contact our support team. We are available 24 hours a day, 7 days a week to assist you.

For more information, please visit our FAQ section and About Us page.